Terms of Use

Version 2.0 · Last updated: 29 October 2026

These Terms of Use ("Terms") are an agreement between you and Dentmetria Medikal ve Bilişim Teknolojileri A.Ş. ("Dentmetria", "we", "us"), Fenerbahçe Mh. Iğrıp Sk. No: 13, Kadıköy / İstanbul. They govern your use of dentmetria.com, the application at app.dentmetria.com and the Dentmetria API (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a clinic or other organisation, you confirm that you are authorised to accept these Terms on its behalf. If you do not agree, do not use the Service.

Who May Use the Service

The Service is intended for use by licensed dentists, physicians, dental and radiology technicians, and other qualified healthcare professionals, and by the clinics, laboratories and organisations that employ them. You must be at least 18 years old and authorised to practise or work in your profession under the laws of your country. The Service is not intended for patients or members of the public for self-assessment.

Licence and Restrictions

Subject to these Terms, Dentmetria grants you a non-exclusive, non-transferable, revocable licence to use the Service for professional and clinical purposes within your own practice or organisation.

You may not: (a) sell, resell, rent, sublicense or otherwise make the Service available to third parties, except by sharing individual cases as provided in the Service; (b) copy, modify, reverse engineer, decompile or disassemble any part of the Service; (c) use the Service, or results obtained from it, to build or train a similar or competing product; (d) share your account credentials or allow others to use your account; or (e) circumvent any technical measures that protect the Service.

All intellectual property rights in the Service, including its software, models, design and trademarks, belong to Dentmetria. These Terms do not give you any rights in the Service other than the licence described above.

Clinical Use and Medical Disclaimer

The Service is a decision-support tool. Its results are generated automatically and may be incomplete or contain errors. They do not constitute a diagnosis or medical advice and are not a substitute for a clinical examination or for the judgement of a qualified professional.

You must review every result before relying on it. You remain solely responsible for all diagnoses, treatment plans and other clinical decisions concerning your patients, including any decision based in whole or in part on the Service. Some features may not be approved or available in your country or region.

Patient Data

You are the data controller of the patient images, scans and related information you upload, and Dentmetria processes them on your behalf as described in the Privacy Policy. You are responsible for:

• having a valid legal basis, including any consent required by law, to upload patient data to the Service and to share it through the Service;
• informing your patients about the processing of their data in accordance with applicable law;
• uploading only the data needed for the analysis. We recommend that patient names and other identifying details are not included in file names.

Dentmetria uses patient data only to provide the Service to you. We never use your images, scans or analysis results for research, for product development or to train artificial intelligence models, and we do not sell them or share them with third parties.

Uploaded images and their results are deleted automatically 90 days after upload. You are responsible for downloading and keeping any results you need for your records.

You agree to indemnify Dentmetria against claims arising from your failure to meet these obligations.

Account and Data Deletion

You may ask us to delete your account and all associated data at any time by emailing [email protected] from the email address registered to your account. We will delete the data within 30 days and confirm the deletion by email. Deleted data cannot be recovered. We may retain billing records for the periods required by Turkish tax and commercial law.

API Access

API keys are issued on request. These Terms apply to all use of the API, in addition to any technical documentation we provide.

• Keep your API key confidential. You are responsible for all requests made with your key and for the patient data you submit through it.
• Each X-ray or CBCT scan submitted through the API uses one credit from your account.
• You may integrate the API into your own software or workflow, but you may not resell access to the API or make results available to third parties as a stand-alone analysis service without our written agreement.
• We may limit the rate of requests, and we may suspend or revoke a key that is used in breach of these Terms or that puts the security or stability of the Service at risk.
• We may change the API. We will make reasonable efforts to give notice before making changes that are not backwards compatible.

Acceptable Use

You agree not to use the Service to upload, transmit or distribute any content (i) that violates any third-party right, including intellectual property and privacy rights; (ii) that is unlawful, harassing, abusive, threatening, defamatory, obscene or otherwise objectionable; or (iii) that violates any law, regulation or obligation imposed by a third party.

In addition, you agree not to: (i) upload any software intended to damage or alter a computer system or data; (ii) send unsolicited advertising or other messages through the Service; (iii) collect information about other users without their consent; (iv) interfere with, disrupt or place an undue burden on the Service or the networks connected to it; (v) attempt to gain unauthorised access to the Service or to other accounts; or (vi) use automated means to create accounts or to access the Service other than through the API.

We may investigate any suspected violation of these Terms and take appropriate action, including suspending or closing your account and reporting the matter to the competent authorities.

Feedback

If you send us feedback or suggestions about the Service, you agree that we may use them without restriction or compensation.

Changes to the Service

We continuously develop the Service and may change, suspend or discontinue any part of it. Where a change materially reduces the functionality of the Service, we will make reasonable efforts to notify you in advance.

Disclaimer of Warranties

To the extent permitted by law, the Service is provided "as is" and "as available". Dentmetria does not warrant that the Service will meet your requirements, be available without interruption, or that its results will be accurate, complete or error-free.

Limitation of Liability

To the extent permitted by law, Dentmetria is not liable for any indirect or consequential damages, including loss of profits, loss of data or business interruption, arising from or relating to your use of, or inability to use, the Service.

Dentmetria's total liability arising from or relating to these Terms is limited to the amount you paid to Dentmetria for the Service in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for intent or gross negligence.

Indemnity

You agree to indemnify Dentmetria and its officers, employees and agents against any third-party claim, including reasonable legal costs, arising from your use of the Service, your violation of these Terms or applicable law, or the content you upload.

Termination

You may stop using the Service and request deletion of your account at any time. We may suspend or terminate your access to the Service if you breach these Terms or if required by law. Upon termination, your right to use the Service ends and your data will be deleted as described above. The provisions of these Terms that by their nature should survive termination, including those on intellectual property, disclaimers, limitation of liability, indemnity and governing law, will remain in effect.

Changes to These Terms

We may revise these Terms from time to time. We will post the updated version on this page and, for significant changes, notify registered users by email at least thirty (30) days before the changes take effect. Your continued use of the Service after the changes take effect means that you accept the revised Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İstanbul Anadolu have exclusive jurisdiction over any dispute arising from or relating to these Terms. This does not affect any mandatory rights you may have under consumer protection law.

General

Electronic communications. You agree to receive communications from us electronically, and agree that notices and agreements we provide electronically satisfy any legal requirement that such communications be in writing.

Entire agreement. These Terms, together with the Privacy Policy and, where applicable, the Distance Selling Contract, constitute the entire agreement between you and Dentmetria regarding the Service. If any provision is held invalid, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of assets.

Contact

Dentmetria Medikal ve Bilişim Teknolojileri A.Ş.
Fenerbahçe Mh. Iğrıp Sk. No: 13, Kadıköy / İstanbul
Email: [email protected]